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Thursday, May 8
 

8:00am CDT

Slice and Dice IT Challenges: Mastering Intune Troubleshooting (Option 2)
Thursday May 8, 2025 8:00am - 9:45am CDT
Lakes CD
Description:
Tackle Intune challenges with expert strategies for real-world troubleshooting. Learn how to fix stubborn deployments and tighten security without guesswork. Gain practical solutions to debug faster, deploy smarter, and maintain an efficient Intune environment.

What you will learn:
  • Tactical troubleshooting: Discover tools and tricks to resolve even the toughest deployment issues.
  • Unseen security: Fortify your environment with advanced security practices that keep threats at bay.
  • Effortless management: Uncover creative ways to overcome IT roadblocks and streamline device compliance.
  • Intune mastery: Walk away ready to handle any challenge Intune presents.
Speakers
avatar for Rudy Ooms

Rudy Ooms

Microsoft MVP | Blogger, Patch My PC
Rudy Ooms works as a Content Creator Manager at Patch My PC as of June 2024. He utilizes his extensive IT experience to create and manage content, particularly focusing on Microsoft Intune, Windows Autopilot, and Endpoint Privilege Management (EPM).One of his hobbies (next to drinking... Read More →
avatar for Nicklas Olsen

Nicklas Olsen

Consultant Apprentice & Microsoft Learn Student Ambassador, netIP
Nicklas is a 21-year-old data technician student specializing in infrastructure from Denmark. He is passionate about cloud technologies and dedicates his time to helping students and beginners explore the world of endpoint management. In his free time, he writes about all things Intune... Read More →
Thursday May 8, 2025 8:00am - 9:45am CDT
Lakes CD
  Intune, Troubleshooting
  • format csv

10:00am CDT

Troubleshooting Tips for Intune Modern Managed Clients 2025
Thursday May 8, 2025 10:00am - 11:45am CDT
Lakes CD
Description:
Troubleshooting modern managed clients can feel like deciphering a Black Box. Gain insights into real-world scenarios and common pitfalls faced in daily operations. Learn to navigate both Hybrid and Cloud Only managed devices with practical tips and field notes to resolve Intune client issues effectively.

What you will learn:
  • Troubleshooting tips from the field.
  • Real-world experiences and scenarios.
  • Knowledge and tips that will save you time.
  • Strategies for managing Hybrid and Cloud Only devices.
Speakers
avatar for Jörgen Nilsson

Jörgen Nilsson

Trusted Security Advisor | Microsoft MVP, Onevinn AB
Jorgen is working as a principal consultant at Onevinn in Sweden. He has been working as a consultant since 1993 with a focus on Enterprise Client Management and System Management. Involved in many projects and also a Microsoft Certified Trainer, Microsoft Security MVP and deliver... Read More →
avatar for Sandy Zeng

Sandy Zeng

Microsoft MVP | Senior Cloud Architect, CloudWay
Sandy is an experienced Information Technology Specialist for over 15 years. Skilled in Microsoft Endpoint Manager (ConfigMgr and Intune), Windows, and security. Sandy's interests are mostly related to Microsoft Technologies, she is passionate about learning new skill sets to improve... Read More →
Thursday May 8, 2025 10:00am - 11:45am CDT
Lakes CD
  Intune, Troubleshooting
  • format csv

1:00pm CDT

Next-Generation Windows Autopilot Troubleshooting
Thursday May 8, 2025 1:00pm - 2:45pm CDT
Lakes CD
Description:
Effective troubleshooting of Windows Autopilot v1 and v2 can be challenging. Gain insights into troubleshooting tools and processes, and understand the Autopilot flows to identify issues when deployments don't go as planned.

What you will learn:
  • Learn about new and existing troubleshooting tools.
  • Understand the troubleshooting process for Autopilot.
  • See the Autopilot flows to help identify where issues arise.
  • Develop strategies to resolve common Autopilot issues.
Speakers
avatar for Rudy Ooms

Rudy Ooms

Microsoft MVP | Blogger, Patch My PC
Rudy Ooms works as a Content Creator Manager at Patch My PC as of June 2024. He utilizes his extensive IT experience to create and manage content, particularly focusing on Microsoft Intune, Windows Autopilot, and Endpoint Privilege Management (EPM).One of his hobbies (next to drinking... Read More →
avatar for Michael Niehaus

Michael Niehaus

Programme Director, 2Pint Software
Michael Niehaus is a Programme Director and Master Inventor at 2Pint Software, working on device management and OS deployment technologies. Previously, Michael spent 16 years at Microsoft working on MDT, Windows as a Service, Windows Autopilot, and related management and deployment... Read More →
Thursday May 8, 2025 1:00pm - 2:45pm CDT
Lakes CD
  Intune, Troubleshooting
  • format csv

3:00pm CDT

Intune Driver Management Deep Dive
Thursday May 8, 2025 3:00pm - 4:45pm CDT
Lakes CD
Description:
Mastering driver management in ConfigMgr? Transitioning to Intune can feel streamlined but presents unique challenges. Discover key differences in driver handling between ConfigMgr and Intune, current reporting capabilities, automation of driver updates, and feedback mechanisms for improvements.

What you will learn:
  • Understand the limitations of Intune driver management.
  • Know what a CHID is and its imperfections.
  • Realize that automation and custom solutions for driver management are possible.
  • Gain insights from speakers and peers on potential improvements.
Speakers
avatar for Maurice Daly

Maurice Daly

Microsoft MVP, Senior Security Architect, Patch My PC
Maurice has been working in the IT industry for the past 20 years. His focus is around the areas of Windows deployment, device management, Azure AD and secure productivity, Maurice has been an MCSE since 2008 and was awarded his first MVP award in the area of Enterprise Mobility in... Read More →
avatar for Bryan Dam

Bryan Dam

Patch Lover Extraordinaire, Patch My PC
After 15 years as a system administrator, most recently at a large Midwest supermarket, I've spent the last few as a software developer focused on trying to solve the day-to-day problems facing system adminsitrators. I'm active in the online support communities and most days you'll... Read More →
Thursday May 8, 2025 3:00pm - 4:45pm CDT
Lakes CD
  Intune, Driver Management
  • format csv

5:00pm CDT

MMS Recap & Raffle
Thursday May 8, 2025 5:00pm - 5:30pm CDT
Lakes CD
We'll wrap up the week quickly before heading off to the final sessions. This will include the raffle for prizes for BBBS donations and special coins. You must be present to win.

Prizes include:
  • HP Copilot+ Laptop
  • 49" Curved Samsung 4K Monitor
  • Bose Noise Reduction Earbuds
Speakers
avatar for Greg Ramsey

Greg Ramsey

Microsoft MVP, Senior Enterprise Architect, MMS Staff
Greg Ramsey is a Senior Distinguished Engineer at Dell Technologies and an Enterprise Mobility MVP. He holds a B.S. in Computer Sciences and Engineering from Ohio State University and has co-authored numerous books. Greg is a board member of the Northwest System Center User Group... Read More →
Thursday May 8, 2025 5:00pm - 5:30pm CDT
Lakes CD
  Happy Hour

5:30pm CDT

Navigating the Future of Endpoint Management - Microsoft AMA
Thursday May 8, 2025 5:30pm - 6:55pm CDT
Lakes CD
Description:
Gain exclusive insights into the future of Intune with leadership and community experts. Discover recent developments, investment areas for the next 12–18 months, and cutting-edge innovations shaping the platform. Stay ahead of the curve and preview what’s next in Endpoint Management.

What you will learn:
  • Key developments in Intune over the past year
  • Focus areas for Intune's growth and innovation
  • A sneak peek at future enhancements and new ideas
  • Strategic insights to optimize your Intune deployment strategy
Speakers
avatar for Matt Call

Matt Call

Principal Product Manager, Microsoft
Matt is a Product Architect responsible for policy and security scenarios, as well as core infrastructure and services. He's spent a majority of his life working/consulting/architecting Windows clients in extremely large enterprises. Because he has, he also pertains a large amount... Read More →
avatar for Jeff Pinkston

Jeff Pinkston

Director of Software Engineering, Microsoft
I am experienced leader in product development and software engineering across numerous teams, technologies and products. I love innovation and optimizing engineering processes. I am a fast learner, I always have a new idea, and I am willing to make mistakes along the way. Most of... Read More →
Thursday May 8, 2025 5:30pm - 6:55pm CDT
Lakes CD
  Happy Hour, Intune Insights
  • format csv
 
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